Thunder Laser Privacy Policy

1. Introduction

Thunder Laser Technology ("Thunder Laser," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (thunderlaser.com) or interact with our services.

2. Information We Collect

2.1 Information You Provide

When you submit an inquiry form, request a quote, post a comment, or contact us, we may collect:

• Name (first and last)
• Email address
• Phone number
• Company name
• Country or region
• Product interest and inquiry details
• Any additional information you choose to provide in message fields

2.2 Information Collected Automatically

When you visit the Site, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Operating system
• Referring URL
• Pages visited and time spent on each page
• Date and time of visits

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand visitor behavior. You can control cookie preferences through your browser settings. Disabling cookies may limit some functionality of the Site.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to your inquiries and providing product quotations
• Processing and fulfilling orders through our authorized distributors
• Providing technical support and after-sales service
• Sending relevant product information, updates, and promotional materials (with your consent)
• Improving our website, products, and services
• Analyzing site usage and traffic patterns
• Complying with legal obligations

4. Legal Basis for Processing (GDPR)

For visitors in the European Economic Area (EEA), we process personal data on the following legal bases:

• Consent: When you submit an inquiry form or subscribe to communications
• Legitimate Interest: For website analytics, security, and service improvement
• Contractual Necessity: When processing information related to a purchase agreement
• Legal Obligation: When required by applicable law

5. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

• Authorized Distributors: To process inquiries and orders in your region
• Service Providers: Third-party companies that assist with website hosting, analytics, and email delivery, bound by data processing agreements
• Legal Requirements: When required by law, regulation, legal process, or government request

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Inquiry data is typically retained for 3 years from the date of last interaction. You may request earlier deletion by contacting us.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (SSL/TLS), secure server infrastructure, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Portability: Request transfer of your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interest
• Withdraw Consent: Withdraw consent at any time for consent-based processing

To exercise any of these rights, please contact us at [email protected].

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including China and the United States, where our offices and servers are located. We take appropriate safeguards to ensure that your personal data receives an adequate level of protection in these jurisdictions.

10. Children's Privacy

The Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us and we will promptly delete such information.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The revised policy will be posted on this page with an updated effective date. We encourage you to review this page periodically.

12. Contact Us

For questions, concerns, or requests related to this Privacy Policy or your personal data, please contact:

Thunder Laser Technology — Data Privacy
Email: [email protected]
Address: Building A, Xinhe Industrial Park, Wanjiang District, Dongguan, Guangdong Province, China 523000